FAQ'S
What makes Ersanails different?
Our sets are hand-crafted with salon-quality gel, designed for a natural fit, glossy finish, and reusability. You get the salon look in minutes—without the appointment.
How long do they last?
With glue, typically 7–14 days of wear; with adhesive tabs, 1–5 days (perfect for events). Actual wear time varies by prep and lifestyle.
Do you take custom or bridal orders?
Yes—many designs suit bridal/festive looks. For custom sets (colors, lengths, sizes), contact support via Contact page or email shown on the site.
How do I remove them safely?
Tabs: soak in warm soapy water 5–10 min and slide off gently.
Glue: apply remover oil/acetone around edges, wait, wiggle softly with a cuticle stick, and lift slowly. Never force.
Can I shape or trim the nails?
Yes—file the free edge to shorten or refine shape. Avoid heavy clipping on highly decorated/3D designs.
Are they waterproof?
Daily handwashing and normal chores are fine. For hot showers/long soaks, pat dry afterwards. For glue wearers, avoid long hot baths right after application.
Will they damage my natural nails?
Not when applied and removed correctly. Always prep gently, avoid prying, and soak with remover/oil to loosen adhesive before lifting.
Tabs vs. glue—what should I use?
- Adhesive tabs: fastest application, easiest removal, shorter wear (events/weekends).
Glue: longest wear and a slimmer, salon-like profile. Use sparingly to avoid overflow.
How do I find my size?
Each set includes multiple sizes. For the best fit: prep nails, then match tips edge-to-edge without overlapping skin. If between sizes, choose the smaller one. You can lightly file sides for a custom fit.
What’s in the kit?
Depending on the set: press-on nails (multiple sizes), adhesive tabs, nail glue (if included), mini file/buffer, cuticle stick, and prep pad, plus instructions.
Any tips for longer wear?
Prep matters: push back cuticles, buff lightly, wipe with prep pad/alcohol.
Choose glue for longer wear; press firmly 20–30s per nail.
Avoid water/steam for 1 hour post-application.
Are they reusable?
Yes. If removed gently and stored in the box, most sets can be reused multiple times.
Shipping & Returns
Shipping & delivery?
We ship across India. Delivery time depends on your pincode and courier. (If you want, I’ll add exact timelines once you confirm your standard TAT.)
Do you offer Cash on Delivery (COD)?
If COD is enabled on your store, you can mention it here (e.g., “COD available for eligible pincodes”). I can finalize this once you confirm.
Returns or exchanges?
For hygiene reasons, opened kits are usually not returnable. If there’s a quality issue or wrong item, reach support within 24–48 hours with unboxing photos. (We’ll tailor this to your policy wording.)